{"xsrfToken":"bc05497cc5e5742b61b58aa011a2b45d80a00828_lout","branding":{"id":"1","key":"sdt","name":"wetransform Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4488c7","headerLinkHoverBGColor":"#4488c7","headerBadgeColor":"#4488c7"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/16492ef1-b10f-4bcc-8546-05a1c4a26a83/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFjNjEyZS00MWM0LTQ3YjgtOTJkNy0zNTY5NTAxMmY2MTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE2NDkyZWYxLWIxMGYtNGJjYy04NTQ2LTA1YTFjNGEyNmE4MyI6WyJyZWFkIl19LCJleHAiOjE3Mjg0MTQ2NDYsIm5iZiI6MTcyODQxNDA0Nn0.V8zn8Q-dBnE2WP6JjKbEY0BKSETpQUjIMphWbDH8qZM&client=42ac612e-41c4-47b8-92d7-35695012f619&mode=fit","logoId":"16492ef1-b10f-4bcc-8546-05a1c4a26a83","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Service-Desk-Portal","sharedPortalName":"Service-Desk","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#51a1e9","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/656dc300-1bce-44a2-a9ec-a4396a68b63f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFjNjEyZS00MWM0LTQ3YjgtOTJkNy0zNTY5NTAxMmY2MTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1NmRjMzAwLTFiY2UtNDRhMi1hOWVjLWE0Mzk2YTY4YjYzZiI6WyJyZWFkIl19LCJleHAiOjE3Mjg0MTQ2NDYsIm5iZiI6MTcyODQxNDA0Nn0.bOkayrrgi1hqEk2bg4jl0x-6Zp1ZmFuVe12gASEE1Qw&client=42ac612e-41c4-47b8-92d7-35695012f619&height=300&mode=fit","bannerMediaApiFileId":"656dc300-1bce-44a2-a9ec-a4396a68b63f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sdt","projectId":11204,"serviceDeskId":1,"name":"wetransform Service Desk","description":"<p>Welcome! You can raise a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing certain websites or systems? We'll help you out.</p>","icon":11206,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11206","groups":[7],"key":""},{"id":"20","name":"General Support","descriptionHtml":"","callToAction":"General Support","introHtml":"","icon":10932,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[6],"key":""},{"id":"1","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":11225,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11225","groups":[6],"key":""},{"id":"41","name":"hale»connect bug report","descriptionHtml":"","callToAction":"hale»connect bug report","introHtml":"<p>Report a hale connect bug</p>","icon":11210,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[7],"key":""},{"id":"45","name":"hale»connect feature request","descriptionHtml":"","callToAction":"hale»connect feature request","introHtml":"<p>Request a new feature for hale connect</p>","icon":11232,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[7],"key":""},{"id":"18","name":"hale»connect usage","descriptionHtml":"","callToAction":"hale»connect usage","introHtml":"<p>Ask a question related to the usage of hale connect</p>","icon":10932,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[7],"key":""},{"id":"19","name":"hale»studio bug report","descriptionHtml":"","callToAction":"hale»studio bug report","introHtml":"<p>Report a bug in hale studio</p>","icon":11210,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[8],"key":""},{"id":"46","name":"hale»studio feature request","descriptionHtml":"","callToAction":"hale»studio feature request","introHtml":"<p>Send us your ideas for new hale studio features and enhancements</p>","icon":11232,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[8],"key":""},{"id":"42","name":"hale»studio pro license request","descriptionHtml":"","callToAction":"hale»studio pro license request","introHtml":"<p>Request named user licenses here if you have a subscription</p>","icon":11238,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11238","groups":[8],"key":""},{"id":"17","name":"hale»studio usage","descriptionHtml":"","callToAction":"hale»studio usage","introHtml":"<p>Ask a questions related to the usage of hale studio</p>","icon":10932,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[8],"key":""},{"id":"14","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Report that hale»connect or a published service is unavailable</p>","icon":11242,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11242","groups":[7],"key":""},{"id":"6","name":"Request a Service Desk account","descriptionHtml":"","callToAction":"Request a Service Desk account","introHtml":"<p>Request an account for the wetransform Service Desk.</p>","icon":11228,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11228","groups":[6],"key":""},{"id":"134","name":"Software or system problem","descriptionHtml":"","callToAction":"Software or system problem","introHtml":"<p>Report a problem with custom developed software or systems</p>","icon":11210,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[12],"key":""},{"id":"44","name":"Submit or request information on a work package","descriptionHtml":"","callToAction":"Submit or request information on a work package","introHtml":"<p>Send or request information related to an agreed work package</p>","icon":11230,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11230","groups":[12],"key":""},{"id":"22","name":"hale connect feature request","descriptionHtml":"","callToAction":"hale connect feature request","introHtml":"<p>Request a new feature for hale connect</p>","icon":11245,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11245","groups":[],"key":""},{"id":"43","name":"hale studio feature request","descriptionHtml":"","callToAction":"hale studio feature request","introHtml":"<p>Send us your ideas for new hale studio features and enhancements</p>","icon":11245,"iconUrl":"https://wetransform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11245","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General Support"},{"id":7,"name":"hale»connect / inspire»gis"},{"id":8,"name":"hale»studio / hale»studio pro"},{"id":12,"name":"Contractual work / projects"}],"orderMapping":{"6":[20,1,6],"7":[45,18,14,41,2],"8":[46,42,19,17],"12":[134,44],"1":[1,6,14],"3":[2,6],"2":[1],"5":[14,16],"4":[15]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WGS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFjNjEyZS00MWM0LTQ3YjgtOTJkNy0zNTY5NTAxMmY2MTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjA0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg0MTUyNDYsIm5iZiI6MTcyODQxNDA0Nn0.h_OvaAjPJPjHUDYSs-Y_-ETUEOhDapyyxNTP1o-cjGk","targetCollection":"upload-project-11204","endpointUrl":"https://api.media.atlassian.com","clientId":"42ac612e-41c4-47b8-92d7-35695012f619","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}